TY - BOOK AU - Carter,Louis AU - Giber,David J. AU - Goldsmith,Marshall TI - Best practices in organization development and change: culture, leadership, retention, performance, coaching : case studies, tools, models, research SN - 078795666X (acidfree paper) AV - HD58.8 B485 2001 PY - 2001/// CY - San Francisco, Lexington, MA PB - Jossey-Bass/Pfeiffer, Linkage, Inc. KW - Organizational change KW - Case studies KW - Cambio organizacional KW - Estudio de casos N1 - Includes bibliographical references (p. 532) and index ER -