TY  - BOOK
AU  - Osborne,Stephen P.
AU  - Brown,Louise
TI  - Handbook of innovation in public services
SN  - 9781844809740
AV  - JF 1351 H36 2013
PY  - 2013///
CY  - Cheltenham, UK
PB  - Edward Elgar
KW  - Public administration
KW  - Organizational change
KW  - Administración pública
KW  - Cambio organizacional
N1  - Includes Index; Includes bibliographical references
ER  -