La calidad del servicio (Registro nro. 19675)
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000 -LEADER | |
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fixed length control field | 00434nam a2200145 a 4500 |
050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF 5415.5 |
Item number | H6718 1991 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 8476155700 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Horovitz, Jacques |
245 ## - TITLE STATEMENT | |
Title | La calidad del servicio |
Statement of responsibility, etc | / Jaques Horovitz |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Madrid |
Name of publisher, distributor, etc | : McGraw-Hill |
Date of publication, distribution, etc | , 1991 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 105 p. |
Other physical details | : il. |
Dimensions | ; 24 cm. |
505 ## - FORMATTED CONTENTS NOTE | |
Formatted contents note | Traducción de: La qualite de service |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Calidad |
General subdivision | - Servicio |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Atención al cliente |
Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Copy number | Price effective from | Koha item type |
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Acervo general | Biblioteca Loyola (Tijuana) | Biblioteca Loyola (Tijuana) | Sala principal | 22/02/2011 | 2 | 4 | HF 5415.5H6718 1991 | 044229 | 01/04/2013 | 15/03/2013 | ej.1 | 11/04/2011 | Libro |