Universidad Iberoamericana Tijuana Biblioteca Loyola

La calidad del servicio (Registro nro. 19675)

Detalles MARC
000 -LEADER
fixed length control field 00434nam a2200145 a 4500
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF 5415.5
Item number H6718 1991
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8476155700
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Horovitz, Jacques
245 ## - TITLE STATEMENT
Title La calidad del servicio
Statement of responsibility, etc / Jaques Horovitz
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Madrid
Name of publisher, distributor, etc : McGraw-Hill
Date of publication, distribution, etc , 1991
300 ## - PHYSICAL DESCRIPTION
Extent 105 p.
Other physical details : il.
Dimensions ; 24 cm.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note Traducción de: La qualite de service
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Calidad
General subdivision - Servicio
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Atención al cliente
Existencias
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Copy number Price effective from Koha item type
        Acervo general Biblioteca Loyola (Tijuana) Biblioteca Loyola (Tijuana) Sala principal 22/02/2011 2 4 HF 5415.5H6718 1991 044229 01/04/2013 15/03/2013 ej.1 11/04/2011 Libro

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